Paul Taylor
asked this on June 06, 2011 14:17
Hi Guys,
When I Requote a case, Im missing one of the original question pages that was shown in the original creation of the case. It's a conditional page but based on the values it should be shown but isn't.
Any thoughts?
Cheers
Paul
Comments
Hi Paul,
There are some issues with this facility where there a trigger questions on subsequent questions or pages.
We are aware of this and will investigate for a future release.
Colin
Hi Colin,
Thanks for the reply. However, this is mission-critical for the launch of this new scheme. Can it be looked at as a matter of urgency please? Please advise.
Cheers
Paul
Hi Paul,
This is a new feature and still has some limitations and issues to resolve.
These will be addressed in a future release - I cannot give you a more accurate timescale at this time.
Regards
Colin