Natalie Williams
suggested this on October 07, 2011 10:09
If you click on Next at the bottom of a page it takes you to the bottom of the next page.
In practice when you reach the bottom of a page you are ready to go to the TOP of the next page....like reading a book.
Thanks
Comments
Will definately help to make the quote process more user friendly.
We always end up scrolling back to the top..
Hi guys,
This sounds like a good feature which we'll think seriously about!
The only worry we have is that the current way the button works encourages our users to keep each page of their Get Quote process really short, ultimately increasing sales. Many of our users have amazed us with how innovative they've been in reducing the questions per page as a result of this.
I wondered whether you had any ideas how we might encourage users to create short pages without the current (semi-intentional) caveat...
Best wishes,
Adam
Hi Adam,
Short pages are definitely preferable but it is not always possible to limit all schemes to one page screens and it is not always desirable in respect of broker schemes. Perhaps an article on the advantages of keeping screens short would help.
Cheers.
Mark
OK we'll give this some thought and see what can be done.
Best wishes,
Adam